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NexTalk is dedicated to providing intuitive, effective communication solutions. We have a history of developing software-based solutions that reduce communication barriers and enables the deaf, hard of hearing, limited English speaking and limited language speaking community to enjoy a greater level of access to communication. It is due, in part, to this dedication and commitment that our customer base includes industry leaders in the health care industry, telecommunication industry, call center industry, banking industry, investment industry, business, education and in numerous government departments in the United States and Canada.

Using an intuitive, patented software-based solution, NexTalk provides communication solutions tailored for the specific needs of numerous market segments. These innovative software solutions include:

  • SimpliciTTY CALL CENTER - TTY Call Management for call centers. Innovative software solution that replaces the TTY machine in the call center. Incoming TTY calls are routed through the call center ACD and sent to call center agents, who use a software program to communicate with the client. All call data is collected and tracked just like a voice call. Learn more...
  • SimpliciTTY OFFICE - TTY Call Management for offices and businesses. Software-based solution that eliminates the need for a TTY machine in the office. Incoming TTY calls are routed to employee computers, allowing them to communicate with your deaf and hard of hearing customers and clients. Learn more...
  • VISn Remote Interpreting - Video and Audio Remote Interpreting. Provides instant access to interpreters for American Sign Language and hundreds of spoken languages. Learn more...
  • VISn Plus Remote Interpreting - Deaf/Hard of Hearing-centric communication. In addition to Video and Audio Remote Interpreting, VISn Plusincludes 5 additional features proven greatly beneficial to the Deaf and Hard of Hearing. They include Video Phone, Video Relay Services, Text Relay Services, TTY Services and Messaging. The costs associated with use of these 5 services are free to both the provider (hospital, legal system, school, etc.) and the deaf or hard of hearing user. Learn more...